At Fating Petal, we are committed to delivering your beauty essentials safely and efficiently. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.
Shipping Times
Estimated delivery times:
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–12 business days
Australia & New Zealand: 7–15 business days
Europe: 7–15 business days
Rest of the World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Free Shipping may be available on qualifying orders during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become available after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has already been shipped, Fating Petal is not responsible for lost packages or additional shipping charges required for redelivery.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged item and packaging. We will review the issue and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact our customer support team:
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