Order Cancellation Policy
Last Updated: August 2026
At Fating Petal, we understand that plans can change. Please review our Order Cancellation Policy below.
Cancellation Requests
Customers may request to cancel an order within 12 hours of placing it.
To request a cancellation, please contact our support team as soon as possible and include your order number.
Email: support@fatingpetal.com
Orders Already Processing
Once an order has entered the processing stage, packaging stage, or has been shipped, it can no longer be canceled.
In such cases, customers may refer to our Returns & Refunds Policy after receiving their order, if eligible.
Successful Cancellations
If your cancellation request is approved before processing begins:
- The order will be canceled immediately.
- A full refund will be issued to the original payment method.
- Refunds typically appear within 5–10 business days, depending on your payment provider.
Changes to Orders
If you need to update your shipping address or make minor modifications to your order, please contact us as soon as possible.
We will do our best to accommodate changes before the order enters processing, but changes cannot be guaranteed.
Fraud Prevention
Fating Petal reserves the right to refuse cancellation requests that appear fraudulent, abusive, or intended to violate our store policies.
Contact Us
For assistance with cancellations, please contact:
Email: support@fatingpetal.com